Privacy Policy

Privacy Policy

Effective Date: June 2026

Marhaba Traders respects your privacy and is committed to protecting the personal, business, and financial information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect information obtained through our website, forms, applications, consultations, communications, and services.

By accessing our website, submitting information, uploading documents, communicating with our team, or using any service offered by Marhaba Traders, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Information We Collect

Marhaba Traders provides startup advisory services, investor-readiness solutions, fundraising support, business consulting, market research, financial modeling, investor networking, legal structure assessments, and related business services. In order to provide these services effectively, we may collect various categories of personal, professional, business, and financial information from users.

The information we collect may include your full name, email address, phone number, WhatsApp number, LinkedIn profile, company information, startup details, investor information, business registration details, professional background, nationality, country of residence, business documents, financial statements, pitch decks, legal documents, bank statements, corporate records, investment preferences, identification documents such as CNICs or passports, and any other information voluntarily submitted through our forms, communications, or service engagements.

We may also collect information automatically when users interact with our website. Such information may include IP addresses, browser type, operating system, device information, geographic location data, website usage statistics, page visits, session duration, referral sources, and other analytical information that helps us improve website performance and user experience.

2. How We Use Your Information

The information collected by Marhaba Traders is used for a variety of legitimate business purposes. These purposes include evaluating startup applications, assessing investor suitability, preparing investor-ready profiles, conducting market research, developing financial models, creating business documentation, facilitating investor introductions, communicating with clients, providing customer support, improving services, maintaining internal records, verifying identities, complying with legal obligations, preventing fraud, protecting our business interests, and enhancing overall service quality.

Marhaba Traders may use your contact information to communicate with you regarding inquiries, consultations, service updates, project progress, business opportunities, investor-related activities, marketing communications, newsletters, educational content, promotional offers, and operational announcements. Users may opt out of promotional communications at any time; however, service-related communications may continue where necessary.

3. Data Processing and Confidentiality

In order to provide requested services, Marhaba Traders may review, organize, analyze, process, reproduce, and internally share information with authorized team members, consultants, contractors, advisors, and service providers working under confidentiality obligations. Access to user information is limited to individuals who require such access for legitimate business purposes.

Where investor matching, investor networking, fundraising support, or investor introduction services are involved, users acknowledge that selected business information may be shared with potential investors, strategic partners, advisors, or relevant parties when reasonably necessary to facilitate requested services. Such sharing will be limited to information deemed relevant for evaluating potential opportunities and business relationships.

4. Third-Party Sharing Policies

Marhaba Traders does not sell, rent, lease, or trade personal information to third parties for monetary compensation. However, we reserve the right to share information when required by law, court order, regulatory authority, government request, legal process, law enforcement investigation, or when necessary to protect the rights, safety, property, operations, or legal interests of Marhaba Traders, its clients, or the public.

5. Data Security

We take commercially reasonable measures to safeguard information from unauthorized access, misuse, disclosure, alteration, or destruction. These measures may include access controls, internal security procedures, restricted data access, password protection, secure storage practices, and other administrative and technical safeguards. However, no website, cloud platform, database, communication system, or digital infrastructure can be guaranteed to be completely secure. As a result, Marhaba Traders cannot guarantee absolute security and users provide information at their own risk.

Users are responsible for maintaining the confidentiality of their own devices, passwords, login credentials, email accounts, and communication channels. Marhaba Traders shall not be responsible for unauthorized access resulting from the user's own negligence, compromised accounts, insecure devices, or third-party actions beyond our reasonable control.

6. Document Retention

Documents uploaded through our website, including financial statements, pitch decks, legal records, business plans, investor information, identity documents, and supporting materials, may be retained for operational, compliance, quality assurance, recordkeeping, legal, business development, and service improvement purposes. Retention periods may vary depending on the nature of the information, regulatory requirements, contractual obligations, and legitimate business needs.

7. Anonymized Data

Marhaba Traders may use anonymized, aggregated, statistical, or non-identifiable information for internal analysis, business intelligence, service development, operational improvements, market insights, training purposes, and performance reporting. Such information will not be used to personally identify any individual user.

8. External Links

Our website may contain links to external websites, third-party platforms, investor websites, software providers, payment processors, social media platforms, or business resources. Marhaba Traders does not control and is not responsible for the privacy practices, security measures, content, policies, or activities of such third parties. Users are encouraged to review the privacy policies of any external websites they choose to visit.

9. Cookies and Analytics

Cookies and similar technologies may be used on our website to improve functionality, remember user preferences, analyze website traffic, enhance user experience, measure performance, and support marketing activities. By continuing to use our website, users consent to the use of cookies and related technologies. Users may disable cookies through their browser settings, although certain website features may not function properly as a result.

10. User Rights

Users may request reasonable access to personal information held by Marhaba Traders and may request corrections to inaccurate information where legally permissible. Requests may be subject to identity verification procedures and applicable legal limitations.

11. Business Transfers

In the event of a merger, acquisition, restructuring, asset sale, business transfer, strategic partnership, corporate reorganization, or similar transaction involving Marhaba Traders, user information may be transferred as part of the business assets involved in such transactions, subject to applicable legal requirements.

12. Policy Modifications

Marhaba Traders reserves the right to update, modify, amend, or replace this Privacy Policy at any time. Changes become effective immediately upon publication on our website. Continued use of our website or services following publication of revised policies constitutes acceptance of those changes.

13. Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Pakistan.

14. Contact Us

If you have questions regarding this Privacy Policy, your personal information, or our data handling practices, you may contact Marhaba Traders using the contact information available on our website.

Last updated: June 2026